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CSV-1599 ethernet intermittent disconnects

Updated on 19-03-2025 in Docking Station
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3 on 18-12-2024

Hello

I’m using the above product with macbook pro M4. Every 15-30 minutes the network disconnects. to make it work again, I need to disconnect the DS and reconnect or disable/enable the network adapter.

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Wiktor 0 on 18-12-2024

This could be caused by Windows power saving features. Try going to Device Manager -> Properties of our product (could be a USB hub or network device) -> Power Management and then don’t allow Windows to save power. Share the results! 🙂

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yadaaa 0 on 18-12-2024

but Im talking about macbook pro. osx.

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23a5gb 0 on 19-03-2025

I’m also having similar issues with the 1599 and M3 MacBook Pro.  The 1599 doesn’t seem to sync correctly from the MacBook when it wakes from sleep causing the keyboard to be missing or not light up, or unusual lighting colors.  Sometimes the HDMI doesn’t turn on.

 

The bad solution has been to disconnect the 1599 from the MacBook and reconnect it.

 

Is there a firmware update?

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