Paul
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Paul
MemberWelcome to Insights!
We will try to answer all your questions the best we can.
Regards01-04-2015 at 15:20 in reply to: Is the USB 2.0 to HDMI Graphics Adapter product works on Mac OS X Yosemite? #2007MemberHi Electro,
Yes, the product works fine with Mac OSX.
On Mac OSX you can use up to 4 separate adapters.MemberHi Timmo,
Contact our [email protected] to see if they can send you one.
Regards01-04-2015 at 15:01 in reply to: Is the USB 2.0 to HDMI Graphics Adapter product works on Mac OS X Yosemite? #2004MemberHi,
Have you tried the card in a different system if possible of course?
Regards29-03-2015 at 16:09 in reply to: display driver has stopped working and has succesfully recovered #1988MemberMarco, can you test the card in a different system to verify if you have the same problem?
Thanks28-03-2015 at 12:36 in reply to: display driver has stopped working and has succesfully recovered #1986MemberHi Marco,
Can you test each memory module? Just place one at a time to see if the problem comes from one of the memory modules.
I do not know your system but most main boards have dual channel memory, so you need to place them in pairs, you can check in the main board manual.
For the issue you have is best that you test each memory module to find out if one of them or more is giving problems.MemberHi Cardplayer,
When you setup the PLP the driver by default will place the screens as “fit”. If your portrait displays are taller than the landscape display, you will have a black portion on the top.
[img]http://insights.club-3d.com/wp-content/uploads/2015/03/Screen-Shot-2015-03-26-at-09.37.10.png[/img]
You need to go back to the catalyst and under Catalyst AMD Eyefinity Configuration you need to select resize desktop to expand the screen, so both portrait screens will fill the black portion.
FYIMemberHi Sheldon,
Sorry to hear about your situation.
Can you detail me your system configuration? Hardware model and make, OS etc.
Are you overclocking your system? Are you increasing voltages?
If the artifacts are appearing in your TV and then you disconnect your HDMI cable and your DVI screen goes blank, do you have your primary display in your HDTV?
Please make sure that your OS is up to date and download the latest AMD display drivers.
RegardsMemberThank you for your response.
We wanted to know if the damage was caused by transport or by the factory. Now we know.
Thanks a lot for your feedback and enjoy!MemberHi cardplayer,
We tested this morning the PLP configuration and it works without issues.
Kind regardsMemberHi,
We are very sorry to hear this.
Can you tell us if the retail box was damaged?
Yes, you can use the plier to bend it back in place, it will not void the warranty.
RegardsMemberYou are welcome
MemberIt is quite complex to update the device, therefore I advice you to have it sent to us for replacement and send you a newer version. Contact us at [email protected] and they will explain to you how to do it.
Please put in the subject FW update or swap MST CSV-5200MemberYes, the newest is the FW 0.45, since last month we are shipping this new version.
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