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Paul

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Viewing 15 posts - 211 through 225 (of 450 total)
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  • 24-03-2015 at 13:38 in reply to: CSV-5200 – Input not supported #1959
    Paul
    Member

    Hi,
    Please send the MST Hub for service or exchange. I think there could be something wrong in the FW or the device itself.
    If you have further questions please let me know.

    24-03-2015 at 13:16 in reply to: MST Hub – 3 touch monitors #1957
    Paul
    Member

    If you are using OSX I suggest the USB graphic as it will work out of the box. The MST is a bit tricky as we have not been able to test all Apple products. If you are using bootcamp it will most likely work fine.

    24-03-2015 at 12:48 in reply to: MST Hub – 3 touch monitors #1955
    Paul
    Member
    Computer Maximum connected displays
    Thunderbolt-capable Macs with Intel HD Graphics 3000 integrated graphics can support one connected Apple Thunderbolt Display (27-inch).

    • MacBook Air (Mid 2011)
    • MacBook Pro (13-inch, Early 2011) and (13-inch, Late 2011)1
    • Mac mini (Mid 2011), 2.3 GHz
    • Mac mini with Lion Server (Mid 2011)
    		 One Thunderbolt display
    Thunderbolt-capable Macs that can support up to two connected Apple Thunderbolt Displays.

    • MacBook Pro (Retina, 13-inch, Late 2012) and later4
    • MacBook Pro (Retina, Mid 2012) and later 4
    • MacBook Pro (13-inch, Mid 2012)
    • MacBook Pro (15-inch and 17-inch, Early 2011) and later
    • MacBook Air (Mid 2012) and later
    • iMac (Late 2012) 2
    • iMac (Mid 2011) 2
    • iMac (Late 2013) 2
    • iMac (21.5-inch, Mid 2014) 2
    • Mac Mini (Late 2012) 4 
    • iMac (Retina 5K, 27-inch, Late 2014) 2, 5
    • Mac mini (Late 2014) 4
    • Mac Mini (Mid 2011), 2.5 GHz 3
    		 Two Thunderbolt displays
    Thunderbolt-capable Macs that can support up to six connected Apple Thunderbolt Displays.

    • Mac Pro (Late 2013)
    24-03-2015 at 12:20 in reply to: CSV-5200 – Input not supported #1953
    Paul
    Member

    Thanks for your response.
    If you are getting an image that means the DP signal is going well. 
    Have you installed the Iiyama drivers?

    24-03-2015 at 10:58 in reply to: CSV-5200 – Input not supported #1950
    Paul
    Member

    The Iiyama display has two input, one D-Sub and other DVI-D, did you select DVI-D as your input when using the MST Hub?
    Sorry to ask you these questions, trying to point out the problem.

    24-03-2015 at 10:03 in reply to: Dying fan #1945
    Paul
    Member

    Hi Antarctic,
    We have checked here and we do not have a replacement fan. The card is from 2009 and unfortunately our repair center does not hold stock of these any longer.
    Kind regards

    24-03-2015 at 09:10 in reply to: Club 3D R9 285 does NOT support mixed rotation Eyefinity PLP #1944
    Paul
    Member

    Hi Cardplayer,
    We have escalated the issue to AMD in regards to the rotated support with Taiwan and Canada. It has been a while since we did not hear from them again but this looks very promising.
    Thank you for your feedback. I did not know they posted this information.

    24-03-2015 at 09:06 in reply to: 3 monitors will not work #1943
    Paul
    Member

    Hi,
    You require to have at least one active adapter from one of your Mini DP ports.
    Kind regards

    24-03-2015 at 09:05 in reply to: CSV-5200 – Input not supported #1942
    Paul
    Member

    Hi, 
    Sorry to hear the problems you have.
    Make sure that you have updated your OS, AMD driver work best when you apply the latest Windows update.
    Did you reset the displays? Please go to your Iiyama menu and reset to the default values.
    Make sure that the USB power cable is properly connected.

    24-03-2015 at 08:57 in reply to: No disk drive to install my drivers using the cd #1941
    Paul
    Member

    Hi Spencer,
    Can you tell me the computer you have? Please make sure you have updated to the latest driver for your system components.

    23-03-2015 at 14:05 in reply to: No disk drive to install my drivers using the cd #1934
    Paul
    Member

    Hi Spencermackie,
    It should work without issues. Use the latest driver version for either Windows or Mac OSX.

    23-03-2015 at 08:59 in reply to: No disk drive to install my drivers using the cd #1932
    Paul
    Member

    You can get the drivers here

    22-03-2015 at 10:01 in reply to: 280x slight artifacts / warranty question as well #1928
    Paul
    Member

    hehehe.. always good to squeeze as much performance as possible with the system. Make sure you do it in small increments.

    22-03-2015 at 09:59 in reply to: 280x slight artifacts / warranty question as well #1927
    Paul
    Member

    Hi Baxter,
    We use the reference PCB so it should fit on any water block that is designed with the reference card.

    21-03-2015 at 18:14 in reply to: display driver has stopped working and has succesfully recovered #1924
    Paul
    Member

    Hi Marco,
    Sorry to hear about that. You probably have two memory or more in your system. If you have two, can you remove one and test your system if you have the same results? If you do, please remove the first one and place the second and do the same.
    It could be a memory issue you have. Also do you overlock your system? Check if you can set your BIOS to default values and see if makes any changes.

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