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CAC-1010 Monitor turns on and off

Updated on 01-01-2021 in Adapters and Cables
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3 on 21-12-2020

Hello, I just received my CAC-1010 adapter. I plugged it in and everything seemed to be working at first. It seems at no matter what refresh rate I have my monitor set to, my monitor seems to turn on and off randomly. It can happen within 10 seconds of each other to several minutes without anything. I am unsure what could be causing the problem.

I tried plugging the USB into 3.0 and 2.0 ports on motherboard, along with in the wall with a plug. Nothing seemed to change the outcome. My DVI-D cable works just fine as it was working previously with my old graphics card. I have the latest Nvidia drivers and I’m on the latest update of Windows 10. I imagine the USB doesn’t get the power it needs at times so that’s why the monitor turns off, but I figured that would’ve been fixed by plugging it into the wall, so I’m unsure what the problem is. Help is greatly appreciated.

 

PC Specs

Motherboard: Gigabyte x570 Aorus Elite

CPU: AMD Ryzen 7 3700x

RAM: G.Skill Ripjaws 3200 DDR4 32 GB

GPU: Asus Dual O8G 3070

Monitor: Asus vg278hv

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key50 0 on 21-12-2020

I also seems to have the problem of darker areas on my monitor having flickering pixels. Not sure if that’s related, but worth mentioning.

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Baak 1 on 28-12-2020

Hi Key50,

I must say, you’ve got such a sweet PC built. Sadly the monitor doesn’t really fit into that hardware list ;). 

Have you tried all DisplayPorts on your GPU?

By reading your issues and you are sure your cable is working correctly. I believe you unfortunately received a faulty adapter. I’d suggest to RMA it and request a new one. 

 

boost on 01-01-2021

i have exactly the same probleme 

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