CAC-1091 packaging

Updated on 19-08-2024 in Adapters and Cables
1 on 08-08-2024

Hi, I bought CAC-1091 cables from one of the official shops in Czech Republic listed here https://www.club-3d.com/en/info/8/where_to_buy/ and I suspect they have been used, repackaged and sold as new again.

I tried looking up some unboxing but didnt really find anything recent/relevant. Could someone show me how the packaging should look (mainly the plastic bag inside and how the cables are tied with the thin wires)?

Here are some photos.

I saw on old unboxing videos that the bags are transparent but I guess that could have changed. So is this the correct plastic bag? Also as you can see, the second bag was missing quite a bit on top, it looks like it was resealed with heat.

After removing the plastic bag the cables looked like this. As you can see the stickers are peeling off which I guess could happen even without use. What is not visible on the picture is that one of the clear plastic connector protectors was put on wrong way (as the connector is asymmetrical you could tell), again i guess that could happen in factory. Now the shape of the cables, you can clearly see the bends are uneven and the cable is crossed – I have never seen new cables like that. Also there is only one thin wire holding the shape together – in the product page pictures there are 2 wires near each connector as I would expect.

Now the worst pic – the thin wire was clearly undone at some point and put back:

To recap the questions:

  • Are those the correct plastic bags?
  • Could the resealing happen at the factory?
  • Are the cables supposed to have 2 tie points near connectors?
  • Can they ship in such shape from factory?
 
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0 on 19-08-2024

Hi,

To answer your questions, from my experience:

  • Are those the correct plastic bags? YES
    • Club 3D is changing their plastic packaging to bio degradable bags for environmental reasons
  • Could the resealing happen at the factory? NO
  • Are the cables supposed to have 2 tie points near connectors? YES
  • Can they ship in such shape from factory? NO

I’d contact the reseller, you have 14 days right to return in Czech.

Please contact [email protected] and see if they can support you in this case as well.

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