Hello,
I bought a CAC-1010 to fit with my BenQ 2411t and my RX 580.
I got 2 issues with it :
*my refresh rate can’t go over 60 hz in 1920*1080p
*my pointer freezes while i move it
The options to go for 144 hz appears in windows or through my GPU software but my screen goes in no signal and black right away when i select it.
I have tried different USB ports on my motherboard, different display ports on my GPU and my dvi-d wires are good and working on other computer or in 120 hz through my RX580’s DVI port.
I already got an other adapter CAC-1010 and returned the first one thinking it was the issue but it seems not to be the cause. It’s doing the exact same thing with the new one.
Any idea of what i could do? i was planning on getting a new GPU but if this adapter doesnt work i will also have to replace my screen and return the adapter.