Dispaly Port 1.2 HDMI Adapter has stopped detecting 4k

Updated on 03-08-2017 in Adapters and Cables
1 on 01-08-2017

I purchased a DisplayPort™ 1.2 to HDMI™ 2.0 UHD Active Adapter and it has worked fine for a while; but just today, it stopped supporting 4k . . .

Now it only gives the option for 1080; and Windows showed an alert for the adapter being faulty.

 
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0 on 03-08-2017

Hello, could you drop us an e-mail to [email protected], then we can mail you the firmware and instructions.
thanks

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