I have a similar issue using HP dragonfly laptops. Ethernet cable, 2 – 22″ displays, a keyboard and mouse are connected to the Dock. When in a video conference meeting CSV-1564W100 frequently powers off requiring a complete disconnect of all devices and a reconnect of same. is there a firmware update to the dock that might help? It is maddening when this happens in a court hearing I have had this happen with multiple users. Laptop Bios is up to date. Currently checking Thunderbolt controller drivers to see if there is an update. Any other suggestions would be greatly appreciated as problems of this type may affect our buying decisions if we can’t get it figured out.