Does the adapter, that gives the lines running, work on it is own?
Do you stack them on top of each other? I feel there is interference going on here.
Try to connect the USB-A to two different USB headers. With this I mean, separate the 2 USB as much as possible.
Is your whole system up to date?
Windows
BIOS (this is most important)
Check the Bios of the Dell if it allows none Dell docks to be accepted via the USB-C, it’s something new from Dell trying to make USB not Universal…
I just checked with a Dell XPS (USB-C 3.2) and a Intel NUC (Thunderbolt4). and for me it seems to work with a wireless mouse.
I connected all peripherals first, then connected USB-C to source, then power.
Hope it helps!
I’ll check if it has to do with the wireless setup. I’ll update you asap.
Meanwhile, might be an option to reach out to [email protected]
They might have more insight in this.
Which KVM? How does your setup looks like? What mouse keyboard. More info would not hurt.
What does not work? It should work correctly with the Sonoma 14.4 update
Apple seem to have fixed this issue with Sonoma 14.4
Could you check and verify?
Long Term, they still work. Even after rebooting.
The CSV-1580 does not support a completely turned off system to be boot up.
Maybe it does work when the system is on standby/sleep mode?
Yes, I used a Dell XPS, a dockingstation CSV-1564, and the CAC-1529 & CAC-1531.
At first the USB devices did not work, but after the steps provided, both wired mouse and keyboard worked. Then did the same steps with a wireless mouse and it also worked.
Quite an odd issue.
Have tried wired peripherals? Or adding wireless devices one at the time?
Hot plug means that everything is on and add the cable to it.
Solved?
I tried with a wireless mouse, and it worked for me with my setup. Could be a weird glitch caused by the Steam OS ran on Linux.
Intresting, I just ran some tests using both CAC-1529 & CAC-1531. And indeed my USB connected devices did not work. So I removed the extension cable, plug the dock directly in to the laptop I used. And the USB devices worked, then I hot-plugged the Extension cable and gave it a few seconds, and every USB devices connected came to life.
My Setup included power delivery to the laptop and a 4K60Hz display.
Can you check this?
Could you give the exact make and models of, Laptop, USB-C hub, keyboard, headset, Pretty much your entire setup?
For example, a Lenovo display with Usb-c hub – This could be a hub on the display, or a seperate hub, I can’t tell at the moment.
It’s ran by Club 3D of course :). But most input comes from users.
The forum is driven by user experience. If there is not an answer on your question or remark, it’s save to assume you’ll need to contact Club 3D them selves? I’d try that [email protected]
The question you have is quite specific and users may not be able to answer this.