[RoyalKing]

Hi Bhuvsta, it’s from DP 1.2 to HDMI 2.0 only, so no bi-directional functionality. We have no plans to offer an HDMI 2.0 to DP 1.2 adapter.

[RoyalKing]

Hi Aleks, are you already in contact with our RMA team in regards to this issue? If not, please contact them via [email protected] so they can help work towards to a solution. Thanks.

[RoyalKing]

Quick update; there will be no official Windows 10 driver for the Theatron soundcards unfortunately. There is a solution however with this workaround: 
http://windows10drivers.org/freeware-drivers/c-media-cmi8770-win10_12224_07.html

[RoyalKing]

Hi Looper, yes all MST Hubs have been thoroughly tested and approved with Windows 10. 

http://club-3d.com/index.php/news/message.en/items/club-3d-mst-hubs-support-windows-10.html

[RoyalKing]

Hi Elloconnors, there are some PSU’s we can recommend from Corsair, for example their RM series: http://www.corsair.com/se-fi/psus/rm-series 

For information on AMD DirectX12 support for existing products please visit: http://www.amd.com/en-us/innovations/software-technologies/dx12

[RoyalKing]

Hi Javi, unfortunately we do not have the old drivers for this card and we no longer support Club 3D Nvidia products. Can you try to download the driver from the Nvidia support page? Thanks. 

http://www.geforce.com/drivers

[RoyalKing]

Dear wesleybruijs, thank you for contacting us. Can you please submit a mail to [email protected] so our support team can provide you with specific advice. Thanks.

[RoyalKing]

Hi Kridvdvelde, correct, you can find the latest drivers for our docking stations at the displaylink site too: http://www.displaylink.com/downloads/sla.php?fileid=162

[RoyalKing]

Hi Wieke Kanters and Omelo, at this moment the Theatron Agrippa cards are not supported under Windows 10. Our team is looking for a solution but so far has no way to make it work. Please contact our support team at [email protected] so they may keep you informed on developments. Thanks.

[RoyalKing]

Hi Stangg, no BIOS upgrade for your card is needed to use it with Windows 10. Is a fresh Windows 10 install an option or do you need to upgrade? Best is to try to delete the AMD drivers, make sure the PC is completely virus and malware free, upgrade to Windows 10 and install the latest AMD Driver. 

Can you please contact our support team at: [email protected] and provide info on the configuration of your PC’s? They are able to help you with troubleshooting for a solution. Thanks.

[RoyalKing]

Hi Elloconnors, can you check on the item code which is on the label on the backside of the card? The Queen should be running at 1000 Mhz max out of the box but usually it can be OC-d quite a bit. We have offered a royalKing version of the 280X too which reached up to 1100 Mhz out of the box.

[RoyalKing]

Hi Damian, basically the PokerSeries cards offer the following features: 

• royalQueen: custom PCB, CoolStream cooler, running at stock speeds. 
• royalKing: custom PCB, CoolStream cooler, factory OC out of the box.
• royalAce: custom multi layer PCB with more powerphases, CoolStream cooler with more heatpipes and bigger heatsink and factory super OC. 
• JokerCard: a limited edition with special features and/ or a specific game bundle.

Note that not all cards come in Queen, King and Ace versions by default. 

[img]http://insights.club-3d.com/wp-content/uploads/2015/08/pokerseries_exp_glass_ALL.png[/img]

[RoyalKing]

Hi blazekousuke, can you contact our support team at [email protected] so they can help you with troubleshooting for a solution? Thanks!

[RoyalKing]

Dear AlexHox, thank you for getting in contact with Club 3D and for your purchase of the Club 3D R7 360. Please note that AMD No longer supports Windows Vista (error which was corrected on our website). It is highly recommended to upgrade your OS to a current version of Windows, preferably Windows 8.1 or Windows 10. 

You may try to download and install this Windows Vista driver: http://support.amd.com/en-us/download/desktop?os=Windows+Vista+-+64

However if this driver does not work well with your card, there is no other alternative then to upgrade your operating system. 

[RoyalKing]

Hi Elloconnors, most likely your powersupply is to blame. When OC-ing your card the power draw increases substantially. In 99% of the cases your PSU is not able to provide the power needed for your card. Note that 500w is very low for any high performance card. Do you know how many amps it has on the 12v rail?

[Author]

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