Dell XPS 9370 + CAC-2504

Updated 5 days ago in USB Type C
1 5 days ago

I have a XPS 9370 laptop and CAC-2504 usb-c to HDMI adapter. I haven’t gotten it to work because windows doesn’t detect the monitor. 

Device Manager recognise it as “USB-C dongle” and in properties:

Device description: Billboard Device

Hardware ID: USB\VID_2109&PID_0100&REV_0603 | USB\VID_2109&PID_0100

I have tried several thing but unsuccessfully. Do you help me?

Thank you.

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0 5 days ago

Hi nicolascalvo,

What kind of monitor do you have? is your windows os totaly up-to-date, you may check that in system configuration.

let me know on the forum and then i can see what i can do.

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