Cac 1504 latest firmware/drivers

Updated on 03-01-2018 in USB Type C
6 on 07-07-2017

Hi
I purchased a cac-1504 usb3.1 type-c to hdmi 2.0 adapter. I having trouble with differing machines. Could I please have a link for the latest firmware.
How do I install/ upgrade it?

Also I using windows 10 64-bit are there any updated drivers?

Thanks for your help.

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0 on 07-07-2017

Good day FredBelfast,
Sorry to hear this,

To be able to sned a video signal over USB C ouput ojt he system, it needs to have Displayport Alternate (Alt) Mode support. Please check if the system(s) you are testing with have that.

I will have [email protected] send you an email with link to the latest Firmware for the CAC-1504.

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1 on 04-09-2017

Hello,

I have recently purchased a CAC-1504 (Rev: A0-02) adapter but I cannot set it to 60 Hz in 4K mode. (only 30 Hz)
My computer is an MSI GT72 6QE and my monitor is an LG 27UD69.

Do I have to update any drivers?

Thank you for your help.

on 05-09-2017

Hello Robert,
Sorry to hear this.
[email protected] will send you an email with latest firmware for the adapter.
That might just do “the trick” …

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2 on 03-01-2018

I have a CAC-1504 Rev A0-01. it has no issue to connect my 4K TV @60hz, however when I connect my Macbook pro to a LG 4k monitor it gets hit or miss. I have LG 43UD79-b which has two HDMI 2.0 ports. thanks for your help.

on 03-01-2018

will a newer FW help here? thanks.

on 03-01-2018

Hi Guonghua,

Sorry to hear this.

In general …

  • Setup

Setups with TV’s normally work best by making a custom resolution, in this case for: 3840*2160 at 60 Hz with Timing Standard set to CVT-RB (Reduced Blanking).

(For setups with Monitors Timing Standard can remain on “auto”.)

On most TV’s you will need to do some settings like “Enhanced Mode”/ “PC-Mode” and/or “UHD Color” for the HDMI 2.0 port in use. 

Please make sure the HDMI port of the Screen/TV supports 4K 60 Hz, often not all HDMI inputs support that.

Please make sure the HDMI Cable can do 4K at 60 Hz / 18Gbps, like our CAC-1310

  • Custom Resolution

To be able to generate such a Custom Resolution you will probably need an app like SwitchResX since MAC OS does not provide such settings.

Should be something like this, please do make sure to have it set to “CVT-RB”

I will ask [email protected] to send you latest available firmware.

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