Hi guys, I use the Club3D DP to HDMI 2.0 adapter to connect my PC (R9 390) with my Samsung TV.
Worked fine until I downloaded the AMD hotfix 16.9.1 – now I can only run 30p on 4k resolution.
Also on my display adapter only the 30hz option is available via dropdown menu – I actually think it is a driver problem, but someone on reddit told me that I will get a new firmware for my adapter if I post here.
I thought it is worth a try – where can I find the firmware downloads for my adapter?
Thanks in advance!
DP to HDMI2.0 adapter – 4k on 60p not working since AMD hotfix
Updated on 26-07-2023 in
Adapters and Cables
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I have the same problem with my Crossfire Fury’s. I downloaded the Hotfix drivers for Forza Horizons 3 and noticed that I could only set the refresh rate in game to 30Hz. I downloaded Custom Resolution Utility (CRU) to manually set the refresh rate to 60Hz and just got a black screen.
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Rolled back drivers and 60Hz works again.
Perhaps first try to clean the driver and all related Graphics Software first before installing new driver. So don’t use update feature. Also please do un-install in Safe Mode so the registry can be cleaned or use program like DDU (DisplayDriver Uninstaller). http://www.wagnardmobile.com/?q=node/103
I mean i like the roll-back solution best, but in case you would need to update drivers … that is worth a try
I always use DDU. Forza Horizons 3 crashes on the “Optimizing Settings for your PC” screen at 74% every time on the old drivers so rolling back isn’t a great solution.
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Uninstalled Afterburner, used DDU in safe mode to uninstall drivers. Installed 16.9.2 drivers again and can still only choose from 23, 24, 25, 29 and 30Hz at any resolution above 1920×1080.
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Hi All,
Did anyone already try use 3rd party program like CRU to overwrite the settings of the 16.9.2 driver ?
http://www.monitortests.com/forum/thread-custom-resolution-utility-cru
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Same here with CAC-1070: worked fine at 2160p60Hz on Crimson 16.8.3. All newer AMD GPU driver versions reduce output to 2160p30. I’ve sent a frustration message to AMD about 16.9.1, but 16.9.2 and 16.10.1 have neither addressed the issue, perhaps it’s done intentionally by AMD as they have released the RX 480 with native HDMI 2.0 and want to push me towards buying it…. smart marketing.
Hope to get a firmware update for the adapter from Club3D support in response to a written request via the site menu. Seen someone wrote that this may resolve the issue.
Buying an HDMI 2.0 GPU card will be the last thing I will do – in revenge for that they have delayed it for years keeping my UHD TV useless until Club 3D have finally resolved the matter. AMD have lost the momentum with HDMI 2.0 – too late.
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i’v the same problem i’m fix at 30hz for 4k after update lastest radeon software v16.10.1 and the same after remoove the last version
of course I’m back on 16.8.3 from restore, but AMD keeps reminding of an available update and this just isn’t right. We expect a fix from Club3D as AMD does not tend to be interested in doing this.
Thus actually, the CAC-1070 product doesn’t work as stated by the manufacturer (with the latest GPU drivers). It’s not working and a rollback is a workaround.
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https://community.amd.com/message/2753570#comment-2753570
There is a thread on AMD’s forum about this and it looks like there is a problem with 4K60Hz even if you aren’t using an adapter. The last reply is a guy with a RX480 and RX460 and he claims if you turn off the display and turn it back on again, you get 60Hz again. I won’t be around my PC all day or I would have tested it already.
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Another possible fix from the AMD forums. Turn on UHD HDMI Ultra Deep Colour in your TV settings seem to allow 60Hz on a couple of different TV’s. Will try tonight and report back.
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Mkfish, I got even deeper into the mess with HDMI 2.0 by recently buying the Radeon RX 480 with HDMI 2.0 – it’s worse than when I had the R9 380 with CAC-1070 adapter as now I only have 3840×2160 60Hz with YCbCr 4:2:0 !!! and no option for a full pixel format on the latest Crimson 16.11.2 drivers, like it’s HDMI 1.4b… compatibility issues they say.
Everybody is pissed off with this sales strategy fraud. They sabotage us, they’ve decided upon it when UHD TV’s were released A DECADE AGO. They want more money and us to buy Computer Monitors with DP inputs instead of TV’s and there is probably an informal agreement between TV and Monitor departments to prevent TV’s with DP inputs being produced at all for preserving revenues. Resolving this simple issue would KILL the Computer Monitor market segment completely.
I wonder how Club3d have managed to survive getting their active adapter on sale anyway.
So relax, we are all suffering.
Another Conspiracy theory.
Did you set color depth to 8bpc?, got alot of info on my blog
https://nwgat.ninja/club3d-displayport-1-2-to-hdmi-2-0-adapter-review/
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well i tried a lot of things, DDU in safe mode, installed newest driver. only 30p
tried ultra deep color – no picture at all.
tried custom resolution – error message – 30p.
Rolled back to 16.1.1 works perfectly in 60p – no perfect solution though.
i hope the vega cards will have hdmi 2.0..
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